Welcome to Beacon View Medical Centre
Beacon View Medical Centre's Vision:
The practice team are committed to providing high quality care to all users of our services.
To be responsive to the needs of our patients and treat each patient as an individual.
We aim to offer an open channel of communication to maintain standards and consistency in the level of service provided.
To provide a rewarding place to work in a supportive team and a healthy work / life balance for those who work at Beacon View Medical Centre.
As well as a source of information about our practice, the staff and the services we provide, we hope you will use this website as a useful resource for other health-related information. Please have a look around and do send us some feedback if you like. We can use your ideas to improve our online services and further develop the content of this site.
IF YOU HAVE AN APPOINTMENT TO ATTEND SURGERY, FOR YOUR OWN SAFETY AND THE SAFETY OF THE PRACTICE, A FACE COVERING MUST BE WORN.
We are continuing to operate a Closed Door Policy which means you are unable to enter the surgery without a pre-arranged appointment.
We have adopted new ways of working and do not routinely offer face to face appointments. If you contact the surgery requesting an appointment with a GP our trained admin team will ask a few questions and you will be put down for a telephone consultation. The GP will call you and deal with your problem in the most appropriate way. This could be over the telephone, they may ask you, if you are able, to submit a photograph or take part in a video consultation. If the GP feels a face to face appointment is necessary they will arrange an appointment time with you.
Please note that people in the 50-64 year old age group with NO long term medical conditions will not be vaccinated until December, providing there is sufficient vaccine, and no appointments will be offered for this age group until then. If you are 50-64 and you are in one of the other groups which is eligible for the flu vaccination, for example you have a health condition which puts you at risk from the flu, you will be invited earlier.
How do I make my appointment? Telephone the surgery – 0191 4824000 and book an appointment with a nurse.
What will happen when I arrive? You need to attend on time –stay in your car/or wait outside until your appointment time. We cannot have too many people in the waiting area, social distancing must be maintained. You must attend alone - unless there is a medical need for you to be accompanied.
What do I need to do? Wear a face mask. Use the hand sanitisers provided. Wear clothing which makes it easy to expose your upper arm.
DO NOT attend if you or a close contact have symptoms of Covid-19 or have had contact with a suspected/confirmed case. Contact us the following week and we will rebook you an appointment when you are able to leave isolation.
How long will it take? Flu appointments are 5 minute appointments.
Important information about the coronavirus (COVID-19)
The NHS across Gateshead and South Tyneside will be better prepared for outbreaks of new infectious diseases, if the public follows Public Health England advice.
The NHS has put in place measures to ensure the safety of patients and staff which may mean your patient experience is subject to change.
The advice issued by the Chief Medical Officer is to self isolate for a minimum of 14 days if you have any symptoms of Covid-19, which includes:
- a high temperature or
- a new continuous cough
- loss of taste or smell
Do not go to a GP surgery, pharmacy or a hospital. You do not need to contact 111 to tell them you're staying at home.
Use the NHS 111 online coronavirus service if:
- you feel you cannot cope with your symptoms at home
- your condition gets worse
- your symptoms do not get better after 7 days
Only call 111 if you cannot get help online.
Stay At Home advice can be found here.
If you require an isolation note please click on the link below: Please note self-certificates are now valid for up to 14 days.
Everyone is being reminded to follow Public Health England advice to:
- Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
- Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
- Avoid touching your eyes, nose and mouth with unwashed hands.
- Avoid close contact with people who are unwell.
Information remains subject to regular change and updates. More information can be found on the NHS website here.
Public Health England advice on social distancing for the public
We are advising those at increased risk of severe illness from coronavirus (COVID-19) to be particularly stringent in following social distancing measures.
This group includes those who are:
- Everyone aged 70 or older
- under 70 with an underlying health condition listed below
- chronic (long-term) respiratory diseases, such as asthma, chronic obstructive pulmonary disease (COPD), emphysema or bronchitis
- chronic heart disease, such as heart failure
- chronic kidney disease
- chronic liver disease, such as hepatitis
- chronic neurological conditions, such as Parkinson’s disease, motor neurone disease, multiple sclerosis (MS), a learning disability or cerebral palsy
- problems with your spleen – for example, sickle cell disease or if you have had your spleen removed
- a weakened immune system as the result of conditions such as HIV and AIDS, or medicines such as steroid tablets or chemotherapy
- being seriously overweight (a body mass index (BMI) of 40 or above)
- Adults with Down Syndrome
- Adults with Kidney impairment (Stage 5 Chronic Kidney Disease)
What is social distancing?
Social distancing measures will help reduce the transmission of coronavirus (COVID-19) by reducing the social interaction between people as outlined below
- Avoid contact with someone who is displaying symptoms of coronavirus (COVID-19). These symptoms include high temperature and/or new and continuous cough;
- Avoid non-essential use of public transport, varying your travel times to avoid rush hour, when possible
- Work from home, where possible. Your employer should support you to do this.
- Avoid large gatherings, and gatherings in smaller public spaces such as pubs, cinemas, restaurants, theatres, bars, clubs
- Avoid gatherings with friends and family. Keep in touch using technology such as phone, internet, and social media.
- Use telephone or online services to contact your GP or other essential services.
Everyone should be trying to follow these measures as much as is pragmatic. This advice is likely to be in place for some weeks.
If your child becomes unwell and you would like an urgent appointment then please contact the surgery and we will do our best to arrange a same day appointment or arrange for a clinician to speak to you - this could save you an unnecessary trip to A&E or a Walk in Centre.
MINOR AILMENT SCHEME
Pharmacists can give advice and in some cases treatment on a range of minor health problems without the need to see your GP. No appointment is necessary. Some of the common ailments included are:
- colds and flu * aches & pains
- coughs * allergies
- diarrhoea & vomiting * eye care
- earache * skin problems
- hay fever * stomach ache
- head lice
- nappy rash
- sore throat
- Athletes foot
If you are exempt from paying prescription charges - you will not have to pay for the medicine.
JOIN OUR PATIENT PARTICIPATION GROUP!
To register please pick up an application form at Reception.
The practice set up a Patient Participation Group (PPG) in 2011. To try to attract more patients to this group we decided to set up a Virtual PPG. Unfortunately the virtual group has not taken off in the way we hoped and it has been decided to return to the original format, meeting up 2-3 times a year. The aim of the group is to listen to patients views and work together to help improve the services we offer and inform patients how the practice works. All registered patients are welcome.
(Site updated 27/11/2020)