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Welcome to Beacon View Medical Centre

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Beacon View Medical Centre's Vision:

The practice team are committed to providing high quality care to all users of our services.

To be responsive to the needs of our patients and treat each patient as an individual.

We aim to offer an open channel of communication to maintain standards and consistency in the level of service provided.

To provide a rewarding place to work in a supportive team and a healthy work / life balance for those who work at Beacon View Medical Centre.

As well as a source of information about our practice, the staff and the services we provide, we hope you will use this website as a useful resource for other health-related information. Please have a look around and do send us some feedback if you like. We can use your ideas to improve our online services and further develop the content of this site.

IF YOU HAVE AN APPOINTMENT TO ATTEND SURGERY, FOR YOUR OWN SAFETY AND THE SAFETY OF THE PRACTICE, A FACE COVERING MUST BE WORN.

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We are continuing to operate a Closed Door Policy which means you are unable to enter the surgery without a pre-arranged appointment.

We have adopted new ways of working and do not routinely offer face to face appointments.  If you contact the surgery requesting an appointment with a GP our trained admin team will ask a few questions and you will be put down for a telephone consultation.  The GP will call you and deal with your problem in the most appropriate way.  This could be over the telephone, they may ask you, if you are able, to submit a photograph or take part in a video consultation.  If the GP feels a face to face appointment is necessary they will arrange an appointment time with you.

COVID-19 VACCINE

The vaccinations are not taking place at the GP surgery, but rather a local vaccination service (led by GPs, Practice Nurses and Community Pharmacists).  Our location is Bede Centre, Old Fold Road, Gateshead, NE10 0DJ.

If you need to cancel your appointment after it has been made please call the Bede Centre - 07518853890

For information on parking, bus services etc to Bede Centre  Bede Centre Information

If you have had your Covid Vaccine at Bede Centre or at home we would like to have some feedback and would be grateful if you could complete this short survey

https://www.surveymonkey.co.uk/r/PFX9CLB

Vaccinations are being delivered according to priority groups identified by the Joint Committee of Vaccination and Immunisation (JCVI). 

PriorityRisk group
1Residents in a care home for older adults and staff working in care homes for older adults
2All those 80 years of age and over and frontline health and social care workers
3All those 75 years of age and over
4All those 70 years of age and over and clinically extremely vulnerable individuals (not including pregnant women and those under 16 years of age)
5All those 65 years of age and over
6Adults aged 16 to 65 years in an at-risk group 
7All those 60 years of age and over
8All those 55 years of age and over
9All those 50 years of age and over
10Rest of the population (to be determined)

For further information https://www.gov.uk/government/publications/covid-19-vaccination-care-home-and-healthcare-settings-posters/covid-19-vaccination-first-phase-priority-groups#fn:1

Groups 1-4 should now have been offered a Covid Vaccine.  If you are over 70 years old or classed as Clinically Extremally Vulnerable (shielding patient) and have not yet been offered an appointment for your Covid vaccination please contact us as soon as possible so arrangements can be made.

Groups 5 - will receive an invitation from the national booking service to attend a local vaccination centre or community pharmacy setting.

Group 6 - will be receiving a phone call or text message from the surgery over the coming week or so inviting they book an appointment.  This is a large group and we are offering appointments as quickly as we are able.

Group 7 - will receive an invitation from the national booking service to attend a local vaccination centre or community pharmacy setting.

Group 8-10 details to be decided.

When it is the right time for you to receive your vaccination, you will receive an invitation to come forward. This may be via the phone, or through a letter/text either from your GP or the national booking system.  To help us contact you in a timely manner please ensure we have your correct mobile number.

PLEASE DO NOT CONTACT THE SURGERY REGARDING THE  VACCINE.  WE WILL CONTACT YOU WHEN WE HAVE RECEIVED VACCINES FOR YOUR PRIORITY GROUP AND ARE ABLE TO OFFER YOU AN APPOINTMENT. WE ARE CURRENTLY RECEIVING A HIGH NUMBER OF CALLS ON A DAILY BASIS REGARDING THIS, THESE CALLS ARE BLOCKING OUR TELEPHONE LINES AND PREVENTING PATIENTS NEEDING MEDICAL HELP ACCESSING OUR SERVICES.

Covid-19

If you have symptoms of Covid-19 please stay at home. Stay At Home advice can be found here.  

If you require an isolation note please click on the link below:  Please note self-certificates are now valid for up to 14 days.

https://111.nhs.uk/isolation-note/

 

Information remains subject to regular change and updates. More information can be found on the NHS website here.  If your symptoms get worse visit the NHS 111 online service.

 

 

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If your child becomes unwell and you would like an urgent appointment then please contact the surgery and we will do our best to arrange a same day appointment or arrange for a clinician to speak to you - this could save you an unnecessary trip to A&E or a Walk in Centre

MINOR AILMENT SCHEME

Pharmacists can give advice and in some cases treatment on a range of minor health problems without the need to see your GP.  No appointment is necessary. Some of the common ailments included are:

  • colds and flu                                           * aches & pains
  • coughs                                                    * allergies
  • diarrhoea & vomiting                             * eye care
  • earache                                                   * skin problems
  • hay fever                                                 * stomach ache
  • head lice                                                  
  • nappy rash
  • sore throat
  • teething
  • Migraine
  • Thrush
  • Athletes foot

If you are exempt from paying prescription charges - you will not have to pay for the medicine.

JOIN OUR PATIENT PARTICIPATION GROUP!

To register please pick up an application form at Reception.

The practice set up a Patient Participation Group (PPG) in 2011.  To try to attract more patients to this group we decided to set up a Virtual PPG.  Unfortunately the virtual group has not taken off in the way we hoped and it has been decided to return to the original format, meeting up 2-3 times a year.  The aim of the group is to listen to patients views and work together to help improve the services we offer and inform patients how the practice works.  All registered patients are welcome.

TRAINING DAYS

The surgery will be closed for staff training on the following afternoons during 2021 - Wednesday, 17th March.  Wednesday, 19th May.  Thursday, 17th June.  Thursday, 15th July.  Tuesday, 7th September.  Wednesday, 13th October.  Tuesday, 16th November.

(Site updated 04/03/2021)
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