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Welcome to Beacon View Medical Centre

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Beacon View Medical Centre's Vision:

The practice team are committed to providing high quality care to all users of our services.

To be responsive to the needs of our patients and treat each patient as an individual.

We aim to offer an open channel of communication to maintain standards and consistency in the level of service provided.

To provide a rewarding place to work in a supportive team and a healthy work / life balance for those who work at Beacon View Medical Centre.

As well as a source of information about our practice, the staff and the services we provide, we hope you will use this website as a useful resource for other health-related information. Please have a look around and do send us some feedback if you like. We can use your ideas to improve our online services and further develop the content of this site.

IF YOU HAVE AN APPOINTMENT TO ATTEND SURGERY, FOR YOUR OWN SAFETY AND THE SAFETY OF THE PRACTICE, A FACE COVERING MUST BE WORN.

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We are continuing to operate a Closed Door Policy which means you are unable to enter the surgery without a pre-arranged appointment.

We have adopted new ways of working and do not routinely offer face to face appointments.  If you contact the surgery requesting an appointment with a GP our trained admin team will ask a few questions and you will be put down for a telephone consultation.  The GP will call you and deal with your problem in the most appropriate way.  This could be over the telephone, they may ask you, if you are able, to submit a photograph or take part in a video consultation.  If the GP feels a face to face appointment is necessary they will arrange an appointment time with you.

NEWS

BMA press release: For immediate release, Thursday 29 April 2021

 

GP appointment data shows practices are busier than they’ve ever been, says BMA

 

Responding to today’s NHS Appointments in General Practice data1, which shows that practices in England delivered 4.8 million more appointments in March than they did in February, BMA GP committee chair Dr Richard Vautrey, said:

 

“Today’s figures underline the immense efforts that practices are going to providing care to their communities and the intense workload pressures that staff are under as we continue to respond to the pandemic alongside patients’ wider health needs.

 

“Practices in England delivered almost 5 million more appointments in March than they did the month before, and nearly 3 million more than they did in the same month two years ago, long before the onset of the pandemic.

 

“GPs and their teams are consistently telling us they’re busier now than they have ever been, and this data – which does not include a large proportion of the vaccine programme undertaken by practices, nor a vast amount of other daily tasks – backs this up.

 

“Every day, more than a million patients in England had an appointment with their practices, whether this was the significant proportion seen face-to-face, on the phone, or, for a smaller number, via video call. This phenomenal amount and associated workload is before we consider the hundreds of thousands of other people being vaccinated via GP-led sites each day.

 

“And with too few GPs and practice nurses – and a promise in 2015 of 5,000 extra family doctors within five years actually delivering a loss of almost 1,5002 – individual doctors and other practice clinicians are taking on more and more as demand rises and the workforce diminishes.

 

“So for GPs working 11 or 12-hour days, often leading heroic efforts to protect as many people as possible in their communities against a disease that has had such a devastating impact on all of us, it is heart-breaking and completely demoralising to hear accusations that general practice is not open and that patients are not being seen.

 

“This narrative, categorically proven wrong by today’s data, is extremely damaging at a time when morale is already reaching rock bottom and many GPs, practice managers and others in the practice workforce are reaching breaking point.

 

“It may feel slightly different, with changes put in place for the protection of staff and patients alike, but general practice is open, and staff need support, patience and understanding as they work harder than ever before.”

COVID-19 VACCINE

The vaccinations are not taking place at the GP surgery, but rather a local vaccination service (led by GPs, Practice Nurses and Community Pharmacists).  Our location is Bede Centre, Old Fold Road, Gateshead, NE10 0DJ.

If you have had your Covid Vaccine at Bede Centre or at home we would like to have some feedback and would be grateful if you could complete this short survey

https://www.surveymonkey.co.uk/r/PFX9CLB

Vaccinations are being delivered according to priority groups identified by the Joint Committee of Vaccination and Immunisation (JCVI). 

PriorityRisk group
1Residents in a care home for older adults and staff working in care homes for older adults
2All those 80 years of age and over and frontline health and social care workers
3All those 75 years of age and over
4All those 70 years of age and over and clinically extremely vulnerable individuals (not including pregnant women and those under 16 years of age)
5All those 65 years of age and over
6Adults aged 16 to 65 years in an at-risk group 
7All those 60 years of age and over
8All those 55 years of age and over
9All those 50 years of age and over
10Rest of the population (to be determined)

For further information https://www.gov.uk/government/publications/covid-19-vaccination-care-home-and-healthcare-settings-posters/covid-19-vaccination-first-phase-priority-groups#fn:1

Groups 1-9 should now have been offered a first Covid Vaccine.  If you are in one of these groups and have not yet been offered an appointment for your Covid vaccination please contact us as soon as possible so arrangements can be made.

Groups 10+

If you are in the 18-49 age group you will soon be contacted about your appointment for a COVID vaccination. We are working with CBC Health, a local health provider, to deliver your vaccination. CBC will contact you directly in the coming weeks with a link to book an appointment, our practice is not able to help with any vaccine appointment queries. Please DO NOT contact the surgery regarding the vaccine. We are currently receiving a high number of calls on a daily basis, these calls are blocking our telephone lines and preventing patients needing medical attention accessing our services.

Covid-19

If you have symptoms of Covid-19 please stay at home. Stay At Home advice can be found here.  

If you require an isolation note please click on the link below:  Please note self-certificates are now valid for up to 14 days.

https://111.nhs.uk/isolation-note/

 

Information remains subject to regular change and updates. More information can be found on the NHS website here.  If your symptoms get worse visit the NHS 111 online service.

 

 

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If your child becomes unwell and you would like an urgent appointment then please contact the surgery and we will do our best to arrange a same day appointment or arrange for a clinician to speak to you - this could save you an unnecessary trip to A&E or a Walk in Centre

MINOR AILMENT SCHEME

Pharmacists can give advice and in some cases treatment on a range of minor health problems without the need to see your GP.  No appointment is necessary. Some of the common ailments included are:

  • colds and flu                                           * aches & pains
  • coughs                                                    * allergies
  • diarrhoea & vomiting                             * eye care
  • earache                                                   * skin problems
  • hay fever                                                 * stomach ache
  • head lice                                                  
  • nappy rash
  • sore throat
  • teething
  • Migraine
  • Thrush
  • Athletes foot

If you are exempt from paying prescription charges - you will not have to pay for the medicine.

JOIN OUR PATIENT PARTICIPATION GROUP!

To register please pick up an application form at Reception.

The practice set up a Patient Participation Group (PPG) in 2011.  To try to attract more patients to this group we decided to set up a Virtual PPG.  Unfortunately the virtual group has not taken off in the way we hoped and it has been decided to return to the original format, meeting up 2-3 times a year.  The aim of the group is to listen to patients views and work together to help improve the services we offer and inform patients how the practice works.  All registered patients are welcome.

TRAINING DAYS

The surgery will be closed for staff training on the following afternoons during 2021 - Wednesday, 17th March.  Wednesday, 19th May.  Thursday, 17th June.  Thursday, 15th July.  Tuesday, 7th September.  Wednesday, 13th October.  Tuesday, 16th November.

(Site updated 30/04/2021)
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